Summary:

The Contract Entry Specialist is responsible for managing the daily contract entry workflow while providing support to the data entry team to ensure high levels of accuracy and efficiency. This role plays a key part in maintaining the integrity of customer records, executing payment applications, and assisting with the ongoing enhancement of the Plotbox system and cemetery records. The specialist also supports billing and reconciliation processes for assigned locations and handles special projects as needed. This position requires strong attention to detail, problem-solving abilities, and a commitment to maintaining accurate financial and customer data.

This role is heavily focused on data entry, payment application, reconciliation, and ongoing updates to the Plotbox system and cemetery records.

Primary Responsibilities:

• Oversee daily contract and payment entry, ensuring timely and accurate processing of all transactions.
• Coordinate monthly accounts receivable reconciliation with all contract entry staff.
• Act as the main point of contact between the billing/accounts receivable team and the accounting department, ensuring alignment between Plotbox system configurations and financial reporting protocols.
• Assist with system improvement initiatives, including Trusting module oversight, product and inventory setup, and the generation of certificates and customer statements, under the direction of the Controller.
• Generate and analyze reports to support internal reviews and data accuracy.
• Engage with middle management to review and clarify transaction details as needed.
• Collaborate closely with senior accounting staff, including the Controller and CFO, on relevant accounting and operational matters.
• Communicate directly with customers to resolve inquiries and address account concerns.
• Manage and safeguard sensitive customer and financial data, including pricing, product lines, and payment records, with the highest level of confidentiality and integrity.

Required Skills/Abilities: 

• Minimum 2 years experience in a commercial billing function.  
• Must have some knowledge of accounting cycle and designation of revenue accounts.  
• Must have experience in coding of sales transactions to appropriate accounts.  
• Experience with PC based accounting systems is a requirement.  

Education Requirements: 

• Minimum of a high school education, some college training in accounting preferred.

Work Environment: 

• This is an office-based role 
• Spend extended periods at a computer to enter data, manage billing, and perform reconciliations.
• Use the telephone frequently to assist customers and collaborate with team members and management

 Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Bonuses based on group performance