Summary

The Event Staff team member supports the successful execution of events by assisting with setup, tear-down, guest services, and facility maintenance. This role ensures that events run smoothly by maintaining a welcoming environment, providing excellent customer service, and adhering to company and venue standards. Event Staff members work closely with Event Leads, managers, and other team members to create memorable experiences for guests.

** Event Staff is required to work at least 1 shift per quarter to remain on the active roster.

Key Responsibilities

• Assist with event setup and tear-down at multiple venues, including tables, chairs, décor, and bar supplies.
• Greet guests, provide directions, answer basic questions, and ensure guest needs are met.
• Maintain cleanliness and organization of event spaces throughout events.
• Perform basic housekeeping tasks and report maintenance or safety issues promptly.
• Operate event equipment as needed, including AV systems, CD/DVD players, and video equipment (training provided).
• Support bar setup and close-out procedures when requested.
• Follow company and venue policies, procedures, and dress code standards.
• Attend and participate in scheduled training sessions (Graystone, LMS 365, etc.).
• Assist Event Leads and managers with additional event duties as assigned.

Required Skills/Abilities

• Excellent communication and customer service skills.
• Ability to work as part of a team and follow direction.
• Strong attention to detail and organizational skills.
• Ability to multitask and remain calm in fast-paced environments.
• Basic computer skills (Excel, Word, Outlook) preferred.
• Willingness to learn and operate audio-visual and event management systems.

Required Education & Experience

• High school diploma or equivalent required.
• Prior event or hospitality experience preferred but not required.
• Must be at least 21 years of age with valid Indiana liquor license (or willingness to obtain).

Work Environment

Event Staff work in a variety of event venues, including community and banquet centers, during weddings, parties, celebrations, and gatherings. The role requires flexibility to work evenings, weekends, and holidays. Physical activity such as standing for extended periods, lifting, carrying, and moving event materials is required. Team members must be adaptable, professional, and committed to delivering exceptional service in a dynamic environment.

Work Perks + Benefits:

• 401(k) matching
• Employee Discounts
• Wellness Reimbursement program